Returns & Exchanges
Not the right fit? You can return or exchange eligible items within the return window below.
Last updated 13 October 2026
Return window
- You have 14 days from the date of delivery to request a return or exchange.
- Refunds are issued to your original payment method within 5–7 business days of us receiving the item.
- Original shipping fees are non-refundable.
Eligibility requirements
To qualify for a return or exchange, items must be:
- Unworn, unwashed and in their original condition.
- Returned with all original tags and packaging.
- Accompanied by your order reference number.
Non-returnable items
- Hand wraps and mouthguards, for hygiene reasons.
- Items marked as final sale.
- Gloves that show signs of use.
Exchanges
- Size exchanges are free — we cover the shipping on the replacement item.
- Exchanges are subject to stock availability. If your size is sold out, we'll issue a refund instead.
How to start a return
- Email info@giantsboxing.org with your order reference and the item(s) you'd like to return.
- We'll reply within 2 business days with return instructions.
- Pack the item securely and send it back using a tracked service.
Questions about this policy? Email info@giantsboxing.org.